SSHIA Academy

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Your course

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Communication

Mediation Training and Accreditation Course

45,000 SSP

60 hours 50 topics Exam · pass 70% Certificate 3,000 SSP

Course topics

All topics are selected for you — the full curriculum is included in your enrolment. You'll study them one by one at your own pace.

1. Welcome & Introductions

10 sub-topics

2. Overview of ADR

10 sub-topics

3. ADR Continuum

10 sub-topics

4. Definition of Conflict

10 sub-topics

5. Necessary Knowledge

10 sub-topics

6. Nature & Dynamics of Conflict

10 sub-topics

7. Strategic Conflict Management

10 sub-topics

8. Group/Team Mediation

10 sub-topics

9. Communication Skills

10 sub-topics

10. Negotiation Skills

10 sub-topics

11. Emotional Intelligence

10 sub-topics

12. Introduction to Mediation

10 sub-topics

13. Tools of a Mediator

10 sub-topics

14. Personality Types

10 sub-topics

15. Cases for Mediation

10 sub-topics

16. The Mediation Process

10 sub-topics

17. Joint Session Techniques

10 sub-topics

18. Caucusing Techniques

10 sub-topics

19. Managing Impasse

10 sub-topics

20. Key Mediation Techniques

10 sub-topics

21. Mediator Role & Ethics

10 sub-topics

22. Commercial Mediation

10 sub-topics

23. Party-Directed Mediation

10 sub-topics

24. Supervisor-Subordinate Mediation

10 sub-topics

25. Overcoming Obstacles

10 sub-topics

26. Psychology in Mediation

10 sub-topics

27. Common Mistakes

10 sub-topics

28. Co-Mediation

10 sub-topics

29. Agreement Writing

10 sub-topics

30. Qualities of a Mediator

10 sub-topics

31. Community Mediation

10 sub-topics

32. Family Mediation

10 sub-topics

33. Court-Annexed Mediation

10 sub-topics

34. Legal Disputes

10 sub-topics

35. Process Obstacles

10 sub-topics

36. Settlement Barriers

10 sub-topics

37. Culture & Mediation

10 sub-topics

38. Role of Lawyers

10 sub-topics

39. Role of Experts

10 sub-topics

40. Developing a Practice

10 sub-topics

41. Assignment of Plays

10 sub-topics

42. Role Plays with Feedback

10 sub-topics

43. Group Debriefing

10 sub-topics

44. Assessment

10 sub-topics

45. Online Mediation Practice

10 sub-topics

46. Business Disputes

10 sub-topics

47. Successful Mediator

10 sub-topics

48. Mediators Ethics

10 sub-topics

49. Post-Course Assignment

10 sub-topics

50. Evaluation & Certificates

10 sub-topics

Choose how to pay

Course fee: 45,000.00 SSP. You'll complete payment on the next screen after submitting this form.

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